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A+++ customer service does not even do this review justice. I was moving to the Houston, TX area, and planned on purchasing a used Travel Trailer from another dealer in the area. I was assured that the unit was “just as good as the pictures showed.” That was not the case. It was 4pm on a Saturday, and since my previous deal fell through, I didn’t know where else to turn. Joe and his crew went above and beyond. I called and talked with them over the phone, and they gathered information of what I was looking for, price range, and financing, to take delivery THAT DAY since I had planned on staying in it, and already had a pad at a local resort. They were able to get me into a brand new 2017 unit, in my price range, but it would not be ready for delivery on Saturday because of the inspections (and it was 8pm once everything was signed and done.) They offered to pay for my hotel, and came in on Sunday morning and got it ready, and delivered it to my pad, hooked everything up, and showed me how to work everything!! They even came out on Tuesday with some parts I needed for the sewer, for free!. Best customer service ever! I wish all dealerships were like this!
Justin
Everything that you might stress out about when buying something large like this they handled with ease. We’ve had an RV for years, but they really did everything they could to help us through the process and ease our minds. Not once did I feel rushed or pushed into something I didn’t love. I was sold when I saw the RV of my dreams and then they just kept making it better, giving us a starter pack. The whole process start to finish was very easy and I couldn’t be happier in my new camper.
Crystal
During my market research for a new RV and with no experience, Rv station Katy was the only dealer that responded to all my questions and my requests. Mr. Ted Loney really went above and beyond despite of my hectic schedule, he made everything possible to accomodate all my request. This was the only dealer that gave me the best offer. We are a first time RV owners, Mr Ted went step by step to make sure we understood the RV functions, set up, safety, offers and how to get discount with RV Parks camp grounds. This is by far one of my outstanding customer service I have ever experienced. Ted is a veteran, I expected superior performance, honor and commitment. And he surpassed my expectations. I highly recommend Mr. Ted Loney Rv Station. They will deliver! My wife and I are very grateful for our new home. As an active duty with the Navy. Having a veteran like Mr. Ted is always an honor to be one of his customers. If you love customer service! Mr. Ted Loney is your man!
Darnell
They are the best rv service and sales center in the Cleveland tx area. We have bought multiple campers from them and always received great sales and service prices for our area. I would definitely recommend going and seeing Calob in service or Jay in sales for all your RV needs.
C
We took our RV in for service today and Caleb and his crew were AWESOME! They actually fixed our problem while we waited. Everyone there was super nice. I would have no problem recommending them and we will certainly use them again if our RV needs repairs.
Donna
Great service had slide toppers installed on my 374BHS they always go above and beyond,had one issue with warranty clam after talking with the GM Cannon it was quickly taken care of.
Bradley
We were very pleased with their service. They fixed our Jaco RV even though they didn’t sell that brand. we were traveling and had an issue with our RV and stopped there, and they fixed it, and didn’t charge us anything.
Yolanda
My wife and I purchased our 2104S Rockwood from RV Station in Nacogdoches, TX in August 2019. I live just under 400 miles from this dealership. I searched the internet and deals in my surrounding area for this trailer. I reached out to Harry at the Nacogdoches dealership about the unit on his lot. He answered all my questions and I had many questions. I was able to negotiate the sale of the unit completely online. I remember telling Harry if I’m going to travel 400 miles for the trailer, this had better go right with no surprises. Harry greeted me when I arrived and walked me through the trailer, and all was as promised. I remember Harry stressed we strive to take care of our customers before and after the sale. I have found this to be true and recommend you contact them in your search for an RV trailer.
Randall
Posted on GRANT SWENSON16 February 2026Trustindex verifies that the original source of the review is Google. A very nice place. Fancy high end trailers. The staff are very helpful and parts staff are great. Highly recommend a visit if you need something.Posted on BRYCEN LEE30 January 2026Trustindex verifies that the original source of the review is Google. Worked with Adam, got me in a new incredible unit!!Posted on JOE FLORES28 January 2026Trustindex verifies that the original source of the review is Google. Charlie helped us out and answered questions! Thank you!Posted on JOHN CAHAK16 January 2026Trustindex verifies that the original source of the review is Google. Very prompt, informative and pleasant conversations. They answered all of our questions and explained what to do when we picked up our parts that we need!Posted on SANDRA LORENA COFFMAN17 December 2025Trustindex verifies that the original source of the review is Google. Cuando hago una reseña lo hago con un sentido de responsabilidad muy alto porque se que hay personas que las leen y no quiero ser desbalanceada ni con la empresa y menos con futuros compradores que como yo también leen las reseñas. Siempre dejo abiertas mis reseñas a una posible modificacion porque hay aspectos que pueden llegar a cambiar sobre todo con respecto a la calidad y el servicio al cliente. Despues de visitar varios distribuidores de RVs decidimos comprar en RV Station porque lo que nos hablaron fue congruente con lo que vimos. Antes de comprar un rv siempre debes hacer una inspeccion particular, pagarla independientemente de que sea usado o nuevo; pues bien eso fue lo que hicimos. Inicialmente nos atendio Terry y no tuvimos ningun tipo de presion para tomar una decisión, cuando regresamos para comprar el no estaba y nos atendio su co-worker Mike, ambos nos atendieron muy bien. Lo que mas nos gusto es que no hubo ningun tipo de competencia entre ellos y eso nos ingreso en un buen ambiente de confianza. Asi funciona RV Station: Ellos reciben los RVs y deben hacerle una inspeccion antes de exhibirlos, despues de esto cuando tienes intencion de compra y pisas el negocio con dinero ellos vuelven a hacerle una inspeccion, luego acuerdas con ellos cuando va tu inspector y ellos lo tienen listo para que tu inspector haga el trabajo. En total son dos inspecciones que ellos hacen despues de que la fabrica realiza una inspeccion antes de enviarlo al distribuidor y una que tu le haces. Te repito, nunca evites pagar una inspeccion no importa si es nuevo o usado. Compramos aquí. La atencion en todas las esferas fue excelente. Cerramos el negocio con Chuck Keller, es un tipo con mucho carisma y te resuelve culquier cantidad de dudas. Larry esta en el area de mantenimiento y fue el quien nos entrego el rv nos dio todas las especificaciones tecnicas y de funcionamiento, el te enseña todo antes de salir de la empresa, aprovecha y preguntale todo lo que puedas, excelente trabajo. Aquí compramos la lavadora de ropa y algo mas que necesitamos. Esta empresa tiene 20 años en el mercado y varios puntos de venta en Texas, en Waco fue en donde compramos. Estamos seguros que vamos a estar en comunicacion cuando asi lo requiramos. Recomiendo visitar empresa y comprar aqui. Espero en adelante nunca tener que modificar mi reseña.Load moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more